Last updated: 17/08/2025
 

TK Aesthetics & Skin ("we", "us", or "our") is committed to protecting your personal information and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and disclose your information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
 

By using our services, booking appointments, or accessing our website, you agree to the terms of this policy.
 

 

 

1. WHAT INFORMATION WE COLLECT

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We may collect personal and health information including:
 

• Full name, date of birth, contact details (phone, email, address)

• Medical history, allergies, medications, and relevant health background

• Appointment dates, treatment notes, and service history

• Photographs (only with your written consent)

• Payment information (processed securely)

• Website activity (e.g. IP address, browser type, interactions)
   

 

 

2. HOW WE COLLECT IT

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We collect personal information through:
 

• Online bookings and contact forms

• In-clinic consultations and intake forms

• Emails, phone calls, and messages

• Use of our website (cookies, analytics)
   

All information is collected for clinical and operational purposes and is only retained when necessary to deliver safe and effective care.

 

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3. WHY WE COLLECT YOUR INFORMATION

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Your information helps us to:
 

• Provide safe and tailored aesthetic treatments

• Maintain accurate clinical and appointment records

• Communicate important information such as appointment reminders

• Comply with AHPRA, TGA, and other healthcare regulations

• Improve our services and enhance your experience
   

We will never sell or share your personal information with third parties for marketing purposes.

 

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4. HOW WE STORE & PROTECT IT

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TK Aesthetics & Skin stores personal information in secure, password-protected digital systems. All records are protected against misuse, interference, unauthorised access, and loss. Only authorised staff have access to this information.

We may use secure third-party platforms (e.g., medical booking and note systems) that comply with Australian privacy legislation.

 

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5. SHARING AND DISCLOSURE

 

Your information may be shared:
 

• With other healthcare providers (with your consent)

• When required by law or court order

• With trusted third-party providers who assist with clinic operations (e.g., booking software, payment gateways)
   

All external providers we engage must adhere to privacy obligations under Australian law.

 

 

6. ACCESS TO YOUR INFORMATION

You have the right to access or request correction of your personal or health information. To do so, please email us at info@tkaesthetics.com.au with your request. For security reasons, we may require proof of identity before releasing or amending records.

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7. MARKETING AND COMMUNICATIONS

With your consent, we may send you appointment reminders or updates about services and skin education. You can opt out at any time by clicking “unsubscribe” or contacting us directly.

 

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8. COOKIES AND WEBSITE ANALYTICS

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Our website may use cookies and analytical tools to track usage patterns and improve your experience. This data is anonymised and used internally for performance analysis only.

 

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9. CHANGES TO THIS POLICY

TK Aesthetics & Skin reserves the right to update this policy as needed. Any changes will be posted on this page, and we encourage you to review it periodically.

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10. CONTACT US

If you have questions, concerns, or wish to make a privacy-related request or complaint, please contact:
 

TK Aesthetics & Skin
Werribee: Shop 2, 19 Synnot Street, Werribee VIC 3030
Hawthorn East: Suite 9, 149 Camberwell Road, Hawthorn East VIC 3123
Email: tkaestheticsx@gmail.com
Phone: 8742 3271
 

We take all privacy matters seriously and will respond to your enquiry in a timely and respectful manner.